Engineers who answer the phone.
Corelink started in 2012 with two technicians and a promise that small offices deserve the same IT discipline as big ones. That's still the job.
Built for the offices big MSPs overlook.
Maya Chen and Luis Ortega spent a decade inside enterprise IT before they noticed a pattern: dentists, CPAs and small law firms were running on the same systems as large companies, with none of the support.
They started Corelink in a converted warehouse in Franklinton. Today we're 24 people supporting more than 140 offices, and every client still gets a named engineer who knows their setup.
- 2012 Founded with three clients in Columbus
- 2016 Launched the security-first Secure plan
- 2020 Moved 60 offices to remote work in 9 days
- 2025 Opened our Ridgefield Parkway help desk
Three rules we don't bend.
Fix it, then explain it
Every ticket closes with a one-line note in plain English about what happened and why.
Document everything
If we got hit by a bus, your next provider would have every password and diagram on day one.
No surprise invoices
If something isn't covered, you hear the price before we start, never after.
The people you'll actually talk to
Maya ChenCo-founder & CEO
Luis OrtegaCo-founder & Head of Engineering
Evan BrooksHelp Desk Lead
Marcus HaleSecurity EngineerMeet the team on a free health check.
45 minutes, a written report, no obligation.